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All content disappear after publishing OS plugin (0 viewing) 
OS Responsive Image Gallery module Support
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TOPIC: All content disappear after publishing OS plugin
#21677
theguy (User)
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Posts: 6
graphgraph
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All content disappear after publishing OS plugin 1 Week, 5 Days ago Karma: 0  
Hi,

This is not the first time I've been using your great solution. I've downloaded the latest version and after I publish the plugin the content of the page just disappear entirely. Weird thing is, the content disappear from all the pages that are assigned to my category blog and not only from the article in which I have the image gallery embedded O_o

Could you please advice?

I'm running Joomla 3.6.2 on Helix 3 Framework.

Thank you in advance,

Guy.
 
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#21697
Taras (Admin)
Admin
Posts: 2610
graphgraph
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Re:All content disappear after publishing OS plugin 1 Week, 5 Days ago Karma: 53  
Dear Guy,

Thank You for choosing our product

Seems, it has conflict with Helix 3 Framework.

You can install it on default Joomla template and all will be fine.

You can also give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
Thanks,
Taras
OrdaSoft team.
 
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#21710
theguy (User)
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Posts: 6
graphgraph
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Re:All content disappear after publishing OS plugin 1 Week, 4 Days ago Karma: 0  
Hello,

Thank you for your help.
I've sent all the credentials to your contact us.

Guy.
 
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#21724
Taras (Admin)
Admin
Posts: 2610
graphgraph
User Offline Click here to see the profile of this user
Re:All content disappear after publishing OS plugin 1 Week, 4 Days ago Karma: 53  
Dear Guy,

We have got access, but they doesn't work.

All details we have sent on your email.

Please, specify all.

thanks
 
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