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OS Responsive Image Gallery module Support
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TOPIC: Gallery Images not showing after upgrade
#31718
nluk100 (User)
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Gallery Images not showing after upgrade 4 Months ago Karma: 0  
Hello, I bought a template that came with an earlier version of your excellent gallery component,and it was working great, but I noticed that there was a newer version so I upgraded. Now although I can see the gallery module title on my home page, I can't see any images via a module, but I have linked a gallery from a menu item and it works OK?

My test website is; mrsec.nfxdesign.co.uk

Can you please tell me what could be wrong?
 
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#31741
RomanD (Admin)
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Re:Gallery Images not showing after upgrade 4 Months ago Karma: 3  
Hello,

Do you use the free version?
Did you update the gallery or Joomla?

Thanks
Roman
OrdaSoft team
 
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#31768
nluk100 (User)
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Re:Gallery Images not showing after upgrade 3 Months, 4 Weeks ago Karma: 0  
Hi, I downloaded the free version of the Gallery component/module.
 
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#31775
RomanD (Admin)
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Re:Gallery Images not showing after upgrade 3 Months, 4 Weeks ago Karma: 3  
Hello,

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce

Site Admin

username
password

FTP

FTP host

FTP username

FTP password

Thanks,
Roman
OrdaSoft team
 
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#31855
nluk100 (User)
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Re:Gallery Images not showing after upgrade 3 Months, 3 Weeks ago Karma: 0  
Thank you for fixing it. I am now getting my galleries back on the homepage but I have a duplicate. Why is this please?
 
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#31859
admin (Admin)
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Re:Gallery Images not showing after upgrade 3 Months, 3 Weeks ago Karma: 64  
Thank you for fixing it

Your are welcome.

We will be happy if you can help us too and put excellent review and 100 hits
on Joomla.org for our Responsive gallery
extensions.joomla.org/extension/os-responsive-image-gallery

I am now getting my galleries back on the homepage but I have a duplicate. Why is this please?
You show gallery on home page 2 times, one time from featured article, other with help Module position.

with help OrdaSoft Gallery "short code", you may show your gallery in articles without module

If you would like any further information or need some customisation service,
please do not hesitate to contact us too.

Best Regards,
Andrew
OrdaSoft team
 
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