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All book covers being deleted (0 viewing) 
BookLibary Component Support
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TOPIC: All book covers being deleted
#20557
gemagb (User)
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All book covers being deleted 1 Year, 5 Months ago Karma: 0  
We have a problem that all book covers are being deleted every few days. We restore the files and everything looks OK again. I checked this morning and when the folder was updated at 11:57 BST there was an action in the access log that showed:

/administrator/index.php?option=com_booklibrary&task=manage_author

and

/administrator/index.php?option=com_booklibrary

That is all. No other files on the website are affected.

We previously sent ftp and admin details for the website
 
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#20560
Taras (User)
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Re:All book covers being deleted 1 Year, 5 Months ago Karma: 58  
Hello,

Thank you for choosing us, but cover can not delete every few days automatically.

For this need special algorithm or features.

By default, our booklibrary has nos such settings.

Did you make any changes in component or install third part extensions?

Best Wishes,
Taras
OrdaSoft team
 
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#24564
zeed (User)
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Re:All book covers being deleted 11 Months, 2 Weeks ago Karma: 0  
The exact same thing happens to me everyday, mostly when editing authors. How did you solved the problem?
Thanks
 
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#24565
admin (Admin)
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Re:All book covers being deleted 11 Months, 2 Weeks ago Karma: 66  
Hello,

Thank you for choosing us, but cover can not delete every few days automatically.

For this need special algorithm or features.

By default, our booklibrary has nos such settings.

Did you make any changes in component or install third part extensions?

You see how reproduce that ?

Best Wishes,
Andrew
OrdaSoft team
 
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#34682
fonzo (User)
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Gender: Male Location: Switzerland Birthdate: 1973-02-20
Re:All book covers being deleted 2 Months, 1 Week ago Karma: 0  
Hello,

The same thing appear to us...
The folder <web>/components/com_booklibrary/covers is randomely dumped.

The only others componennts installed are akeebabackup and ARK-Editor

The does not come after a site backup with akeeba nor an article creation or modification with ARK-editor...

We have two different site with booklibrary installed and the problem occur on the 2 sites...
 
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#34698
admin (Admin)
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Re:All book covers being deleted 2 Months, 1 Week ago Karma: 66  
we have't any code for this.

Covers removed together with book or before full import (but you will see warning about this)

Please remember, what you did before covers lost.
Can you reproduce this ?

Regards
Andrew
OrdaSoft team
 
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