gemagb (User)
Fresh Boarder
Posts: 7
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All book covers being deleted 4 Years, 7 Months ago
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Karma: 0
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We have a problem that all book covers are being deleted every few days. We restore the files and everything looks OK again. I checked this morning and when the folder was updated at 11:57 BST there was an action in the access log that showed:
/administrator/index.php?option=com_booklibrary&task=manage_author
and
/administrator/index.php?option=com_booklibrary
That is all. No other files on the website are affected.
We previously sent ftp and admin details for the website
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Taras (User)
Platinum Boarder
Posts: 2857
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Re:All book covers being deleted 4 Years, 7 Months ago
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Karma: 58
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Hello,
Thank you for choosing us, but cover can not delete every few days automatically.
For this need special algorithm or features.
By default, our booklibrary has nos such settings.
Did you make any changes in component or install third part extensions?
Best Wishes,
Taras
OrdaSoft team
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zeed (Visitor)
Posts: 0
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Re:All book covers being deleted 4 Years, 2 Months ago
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Karma: 0
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The exact same thing happens to me everyday, mostly when editing authors. How did you solved the problem?
Thanks
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admin (Admin)
Admin
Posts: 7244
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Re:All book covers being deleted 4 Years, 2 Months ago
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Karma: 85
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Hello,
Thank you for choosing us, but cover can not delete every few days automatically.
For this need special algorithm or features.
By default, our booklibrary has nos such settings.
Did you make any changes in component or install third part extensions?
You see how reproduce that ?
Best Wishes,
Andrew
OrdaSoft team
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Re:All book covers being deleted 3 Years, 5 Months ago
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Karma: 0
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Hello,
The same thing appear to us...
The folder <web>/components/com_booklibrary/covers is randomely dumped.
The only others componennts installed are akeebabackup and ARK-Editor
The does not come after a site backup with akeeba nor an article creation or modification with ARK-editor...
We have two different site with booklibrary installed and the problem occur on the 2 sites...
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admin (Admin)
Admin
Posts: 7244
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Re:All book covers being deleted 3 Years, 5 Months ago
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Karma: 85
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we have't any code for this.
Covers removed together with book or before full import (but you will see warning about this)
Please remember, what you did before covers lost.
Can you reproduce this ?
Regards
Andrew
OrdaSoft team
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