Joomla Gallery Support

Hi, I just installed the new version on a new website, activated the licence and now I cannot save the changes. It is only saying "Please wait" and nothing happens.

What can I do?

Thanks!

Hello

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month, it will save you a lot of problems in the future.

Hi, any update on this?

I've send you the informations yesterday by contactform.

Thanks!

Hello. We are currently seeing some corrupted images in your gallery. When trying to process them, an error occurs. We are currently trying to work around this error so that you see the correct message.

Hello. We have installed a new version of the gallery for you. Now you have the possibility to see such errors without contacting us. Damaged files cannot be uploaded to our gallery. It is impossible to determine what reason the files were corrupted. Possibly it was from the failure HDD/SSD on your server. Please do not forget to make backups.