I am sorry, what exactly for you not work ?
You have package, which was created 1 month ago. There last Joomla and last version of our extensions
Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
Link on website. Path where to we may install it.
If this not empty folder, can we remove all from it ?
Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.
Site Super Admin:
P.S. Please do site backup 2 times per month