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Problem after installation

#21547
david30316 (User)
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Re:Problem after installation 8 Years, 2 Months ago
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same error message after downloading from link sent.

failed to load external entity
OS Responsive Image Gallery module Support
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#21568
Taras (User)
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Posts: 2857
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Re:Problem after installation 8 Years, 2 Months ago
Karma: 58  
Dear David Drolet,

Please, try install version, which has been sent on your email. If you face with any problems

give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
Thanks,
Taras
OrdaSoft team.
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#21646
photoancestry (User)
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Re:Problem after installation 8 Years, 2 Months ago
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I am having the same issue. Bought responsive image gallery today, installed it, getting the same error these guys were. What can I do to resolve it? 500 error is generated. this is from the logs.

[09-Sep-2016 21:14:15 UTC] PHP Notice: Trying to get property of non-object in /home/photoanc/zoo/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 27
[09-Sep-2016 21:14:15 UTC] PHP Notice: Trying to get property of non-object in /home/photoanc/zoo/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 28
[09-Sep-2016 21:16:50 UTC] PHP Warning: simplexml_load_file(zoo.photoancestry.com/administrator//com...allery/osgallery.xml): failed to open stream: HTTP request failed! HTTP/1.1 500 Internal Server Error
in /home/photoanc/zoo/libraries/joomla/factory.php on line 411
[09-Sep-2016 21:16:50 UTC] PHP Notice: Trying to get property of non-object in /home/photoanc/zoo/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 27
[09-Sep-2016 21:16:50 UTC] PHP Notice: Trying to get property of non-object in /home/photoanc/zoo/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 28
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#21691
Taras (User)
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Posts: 2857
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Re:Problem after installation 8 Years, 2 Months ago
Karma: 58  
Hello


Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
Thanks,
Taras
OrdaSoft team.
Logged Logged
The administrator has disabled public write access.
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