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OS gallery 6.1.80 Pro - PLEASE WAIT problem (0 viewing)
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OS gallery 6.1.80 Pro - PLEASE WAIT problem
Re:OS gallery 6.1.80 Pro - PLEASE WAIT problem 1 Week ago
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Dear OrdaSoft team
Thank you very much for your prompt reply and for providing the new version. Unfortunately, after the update, the version still remains at 6.1.80 Pro (see attached video). I then canceled the save again.
Sincerely,
Rudolf
Thank you very much for your prompt reply and for providing the new version. Unfortunately, after the update, the version still remains at 6.1.80 Pro (see attached video). I then canceled the save again.
Sincerely,
Rudolf
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Re:OS gallery 6.1.80 Pro - PLEASE WAIT problem 1 Week ago
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I apologize, my video file is too large. However, despite confirming “updated,” OS Gallery is not being updated.
Sincerely,
Rudolf
Sincerely,
Rudolf
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Re:OS gallery 6.1.80 Pro - PLEASE WAIT problem 6 Days, 3 Hours ago
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Hello OrdaSoft team
Is there a solution for this problem with the update? Thank you!!
Sincerely,
Rudolf
Is there a solution for this problem with the update? Thank you!!
Sincerely,
Rudolf
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Re:OS gallery 6.1.80 Pro - PLEASE WAIT problem 5 Days, 7 Hours ago
Karma: 102
Hello Rudolf
Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form
We need:
Link to website.
Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.
Site Super Admin:
username
password
FTP:
FTP host
FTP username
FTP password
Regards,
OrdaSoft team.
P.S. Please do site backup 2 times per month, it will save you a lot of problems in the future.
Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form
We need:
Link to website.
Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.
Site Super Admin:
username
password
FTP:
FTP host
FTP username
FTP password
Regards,
OrdaSoft team.
P.S. Please do site backup 2 times per month, it will save you a lot of problems in the future.
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Re:OS gallery 6.1.80 Pro - PLEASE WAIT problem 5 Days, 5 Hours ago
Karma: 0
Hello OrdaSoft team
No, I cannot give you any access data because there is confidential data on the server. But the update process is not working. The version is not being updated. Even when I want to open a new gallery, the following error message appears:
An error has occurred.
1054 Unknown column 'gc.ordering' in 'SELECT'
Please correct this. Thank you very much!!!
Sincerely,
Rudolf
No, I cannot give you any access data because there is confidential data on the server. But the update process is not working. The version is not being updated. Even when I want to open a new gallery, the following error message appears:
An error has occurred.
1054 Unknown column 'gc.ordering' in 'SELECT'
Please correct this. Thank you very much!!!
Sincerely,
Rudolf
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Re:OS gallery 6.1.80 Pro - PLEASE WAIT problem 7 Hours, 54 Minutes ago
Karma: 102
Hello Rudolf
we sent to you by email new version. If it not help - we need FTP and Admin access to your Test Website - where we will can reproduce this error
Regards
OrdaSoft team
we sent to you by email new version. If it not help - we need FTP and Admin access to your Test Website - where we will can reproduce this error
Regards
OrdaSoft team
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