Joomla Slider Support

I am using os touch slider V 5.3.2.pro and the red bell tells me ther is an update. Clicking on update works, the popup tells me "updating". Finally it say "updated", but its still V5.3.2.
I am using firefox 113.0.2 (64-Bit).
What is wrong? me?

hello

Please try now again update our joomla slider

Regards
OrdaSoft team

It still does not work. Same behavior as before. Please send me a download link for the latest version, thank you.

The browser can all data which it can. You need refresh cache (Ctrl+F5) and try again. If this not help:

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month this help to you forecast and fix very many errors

Trying the same update-procedure again like I did two days ago - worked today with success.
I don't know the reason, I changed nothing. Perhaps some hosting cache stuff?? anyway - touch slider is updated to 5.3.7pro now and thats what I wanted.
Thanks to ordasoft support and regards
Heinz

Hi Heinz

The "browser cache" is most big + or WEB users(this help speed up internet),
- but most big - for developers, some time very difficult turn off it.

Regards
Ordasoft team