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TOPIC: Can not save the Masonry Layout
#40018
designmie (User)
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Posts: 2
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Can not save the Masonry Layout 10 Months, 3 Weeks ago Karma: 0  
Hello

I bought the PRO version but have a problem with the masonry layout > can not save it?

As long as I do not upload any images I can save the masonry layout. When I upload some images some pictures are shown in the frontend but the others are just text ...
When I select "save and close" I get a blank page ...
 
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Last Edit: 2018/11/02 20:07 By designmie.
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#40026
admin (Admin)
Admin
Posts: 6574
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Re:Can not save the Masonry Layout 10 Months, 2 Weeks ago Karma: 76  
Hello

Could you give to us
full FTP and admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
Andrew
OrdaSoft team.
P.S. Please do site backup 2 times per month
 
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#40420
designmie (User)
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Re:Can not save the Masonry Layout 8 Months ago Karma: 0  
Hello

I sent you the details via the contactform, but till now there is no solution for the problem....
Did you receive the details?

Another problem I have: can not use the watermark.

Thanks in advance

Kind regards
 
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#40423
admin (Admin)
Admin
Posts: 6574
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Re:Can not save the Masonry Layout 8 Months ago Karma: 76  
Hello

We not received any email from email address connected with your account

Please send again

Regards
Andrew
 
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