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BookLibary Component Support

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Add review not showing in frontend

#16235
davidwkerr (User)
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Add review not showing in frontend 9 Years, 3 Months ago
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Since we upgraded to Joomla 3.3+ and Booklibrary Pro 3.02, the Add Review tab has not been appearing in the frontend when we are logged-in. Existing (older) reviews ARE visible.

It is turned on in the backend and used to work in the Joomla 2.5 versione.

I am happy to provide login and access.

Regards,
Davis Kerr
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#16236
davidwkerr (User)
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Re:Add review not showing in frontend 9 Years, 3 Months ago
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One other thing I have noticed. The pages served by Booklibrary are not properly encrypted (our site is SSL-https), Maybe this is part of the problem or maybe not. In any case, it is a worry if booklibrary is not properly handling encryption.

regards,
David
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#16245
AnnaZh (Admin)
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Gender: Female Location: Kharkov, Ukraine
Re:Add review not showing in frontend 9 Years, 3 Months ago
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Dear David,

Yes, please provide us with Admin and FTP access using our Contact form,
and we will check your problem on your website.

Admin access:
link on the website
username
password

FTP access:
FTP host
FTP username
FTP password

Also please mention link on this forum post in your mail.

Thanks,
Anna
ordasoft.com
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#16252
davidwkerr (User)
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Re:Add review not showing in frontend 9 Years, 3 Months ago
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Hi Anna,
I have sent all the information on your form.
The website is:
www.pittwaterparish.org
The library frontend is under the menu "Resources"
Regards,
Dave
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#16266
AnnaZh (Admin)
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Re:Add review not showing in frontend 9 Years, 3 Months ago
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Dear Dave,

Please check your mail. We've found the solution.
If you need further assistance or information, please let us know.

Best Regards,
Anna
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#16271
davidwkerr (User)
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Re:Add review not showing in frontend 9 Years, 3 Months ago
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Hi Anna,
Many thanks,
Dave
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