Since you forum-software is as "professional" as your plugin, I will send a picture with my question to avoid the "forbidden access"-error on your forum AND your "contact us"-form.
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Could you give us
full FTP and admin access
and then we can say more about your problem, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form
Detail description: How reproduce error
Link on website
Joomla Admin
username
password
FTP
FTP host
FTP username
FTP password
Thanks,
RomanD
OrdaSoft team.
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