BookLibary Component Support

Hello.
I want help with this problem. When i add a book manually, i try to upload a pdf file, but nothing works. i tried exact url, i tried with the path "/components/com_booklibrary/ebooks/mybook.pdf, etc etc. i even tried with books that have their url e.g. www.pdf995.com/samples/pdf.pdf . but nothing.

When i go frondend and click in the "Download ebook1.pdf " the url that loads is something weird that includes the names of my menus and the result is "Link failure"

Hello,

"Link failure" - in bookLibrary we return when somebody try copy download link and insert it to self (not BookLibrary owner) site.
That created special for give Only BookLibrary site customers download eBooks

For download books works - you need
1 go to book detail
2 press "Download"

On your browser must be turn on cookie

Regards
Andrew
OrdaSoft team

Can you please try to be more specific? I didn't understand your suggestion

Can anyone help me? How to insert link to download or view an ebook without giving the message "Link Failure"?

Hello,

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce

Site Admin

username
password

FTP

FTP host

FTP username

FTP password

Thanks,
Roman
OrdaSoft team