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BookLibary Component Support
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TOPIC: Booklibrary its gone
#40020
EditorialUNRN (User)
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Booklibrary its gone 1 Year, 1 Month ago Karma: 0  
Hi.
I updated the joomla version to 3.9, and I can no longer access booklibrary 3.6.1 ShopPro from the backend or frontend. It does not give me any error, just a blank page.

Thanks
 
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#40023
admin (Admin)
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Re:Booklibrary its gone 1 Year, 1 Month ago Karma: 78  
Dear

Best way for you: to update to new version of component

Regards
Andrew
Ordasoft team
 
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#40028
EditorialUNRN (User)
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Re:Booklibrary its gone 1 Year, 1 Month ago Karma: 0  
Hi.
We have purchased the Pro Version via the Purchase Order - 9241.
Regards
 
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#40031
EditorialUNRN (User)
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Re:Booklibrary its gone 1 Year, 1 Month ago Karma: 0  
Hi.
I have tried to install the new component, but joomla says there is a problem:

"JoomlaFilesystemFile::delete: Failed deleting inaccessible file .directory"

Attached screenshot.

Thanks.
 
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#40032
admin (Admin)
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Re:Booklibrary its gone 1 Year, 1 Month ago Karma: 78  
Hello

Could you give to us
full FTP and admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
Andrew
OrdaSoft team.
P.S. Please do site backup 2 times per month
 
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#40105
cskmanagement (User)
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Re:Booklibrary its gone 1 Year ago Karma: 0  
Same problem here…
Just upgraded to Joomla 3.9.
Also tried to switch PHP to 5.6 or 7.0. No success.
Debug System Option does not bring any error. Just a blank screen, too.

Looking forward to hearing about it...

regards
 
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