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BookLibary Component Support
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TOPIC: Booklibrary its gone
EditorialUNRN (Visitor)
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Booklibrary its gone 3 Years, 6 Months ago
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Hi.
I updated the joomla version to 3.9, and I can no longer access booklibrary 3.6.1 ShopPro from the backend or frontend. It does not give me any error, just a blank page.

Thanks
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admin (Admin)
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Re:Booklibrary its gone 3 Years, 6 Months ago
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Dear

Best way for you: to update to new version of component

Regards
Andrew
Ordasoft team
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EditorialUNRN (Visitor)
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Re:Booklibrary its gone 3 Years, 6 Months ago
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Hi.
We have purchased the Pro Version via the Purchase Order - 9241.
Regards
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EditorialUNRN (Visitor)
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Re:Booklibrary its gone 3 Years, 6 Months ago
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Hi.
I have tried to install the new component, but joomla says there is a problem:

"JoomlaFilesystemFile::delete: Failed deleting inaccessible file .directory"

Attached screenshot.

Thanks.
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admin (Admin)
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Re:Booklibrary its gone 3 Years, 6 Months ago
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Hello

Could you give to us
full FTP and admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
Andrew
OrdaSoft team.
P.S. Please do site backup 2 times per month
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cskmanagement (User)
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Re:Booklibrary its gone 3 Years, 6 Months ago
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Same problem here…
Just upgraded to Joomla 3.9.
Also tried to switch PHP to 5.6 or 7.0. No success.
Debug System Option does not bring any error. Just a blank screen, too.

Looking forward to hearing about it...

regards
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