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Latest Version (5.02) broken/errors (0 viewing) 
BookLibary Component Support
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TOPIC: Latest Version (5.02) broken/errors
#43249
Goddard (User)
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Latest Version (5.02) broken/errors 1 Month ago Karma: 0  
I just updated the BookLibrary Component from 4 to 5.02. This was through the native Joomla update system.

After doing so, we started getting the following errors when going to the library component on our website:

"Too few arguments to function plgContentFastSocialShare::onContentPrepare(), 3 passed in /home/mpiasian/public_html/libraries/joomla/event/event.php on line 70 and exactly 4 expected"

I first disabled the Fast Social Share plugin and tried again, but got the same error with the Ignite Gallery plugin. So, I disabled that and got the error again on another plugin.

I stopped after that thinking I cannot disable all the plugins one by one at this point. This is only happening with BookLibrary.

Please let me know if there is anything I can do or if there is a way to downgrade back to the 4.0 version.

Thanks!
 
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#43252
admin (Admin)
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Re:Latest Version (5.02) broken/errors 1 Month ago Karma: 78  
Hello

Please in joomla admin menu: System->"global configuration""->Server: "Error Reporting" - turn to "Default"

Regards
Ordasoft team
 
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#43269
Goddard (User)
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Re:Latest Version (5.02) broken/errors 1 Month ago Karma: 0  
Thanks for the quick response.

Error reporting was already set to "system default." I tried changing it to various levels, and that made no difference.

I turned on debugging under "system" to see if there would be additional information, but when I did that, the page was completely blank, with nothing, not even an error message.

If it is any help, I am attaching a screenshot of what I am seeing.

Please let me know if you need any additional information. Just so you know, I am running on Joomla! 3.9.15 Stable with PHP Version 7.2.27.

I am using Joomshaper Helix Ultimate template, but I also tested the Library under the basic Beez3 default template. The result was a bit different in that more of the page showed, but the error message with the same with a bit more detail in saying the page could not be found. I am also attaching that screenshot.

Thanks!
 
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#43270
Goddard (User)
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Re:Latest Version (5.02) broken/errors 1 Month ago Karma: 0  
Here is the other screenshot.
 
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#43273
admin (Admin)
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Re:Latest Version (5.02) broken/errors 1 Month ago Karma: 78  
Hello


Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month
 
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#43299
Goddard (User)
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Re:Latest Version (5.02) broken/errors 4 Weeks, 1 Day ago Karma: 0  
Thank you for your offer of assistance.

Unfortunately, due to privacy concerns and regulations, I cannot easily give access at super administrative level to our website. This is not any judgment on your organization, but just a reality here in the Philippines with the strict laws under the data privacy act. It is a bit of a hassle on our part, too.

So, for the time being I will be exploring an alternative. Thanks for our software while it was usable.
 
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