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BookLibary Component Support

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Error 500 after install book shop pro

#44303
sashnz (User)
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error 500 after install book shop pro 4 Years, 3 Months ago
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I've installed the book component pro onto Joomla! 3.5.1 Stable. And php 5.6
However the component will not open/work. Heres a pic and youtube link showing the situation.

youtu.be/GCRiav_nORE
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#44305
admin (Admin)
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Re:error 500 after install book shop pro 4 Years, 3 Months ago
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Hello

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password

Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month
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#44331
sashnz (User)
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Re:error 500 after install book shop pro 4 Years, 2 Months ago
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I managed to get the library working.

1. rechecked joomla chmod and chown settings
2. renamed htaccess.txt to .htaccess (make sure RewriteBase is unchecked)

Sorted. Cheers.
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