BookLibrary Modules Support

Hi

On a joomla 3.8.7 with some old modules (see the screenshot please) I can't intall mod_booklibrary_books_os_touchslider_2018_04_02.zip

I get the error:

Warning
Extension Install: Another Module is already using the named folder: /home/parcopalhh/parc-opale-2016/modules/mod_booklibrary_os_touchslider. Are you trying to install the same extension again?

Error
Error installing module

I add that we already have contents and modules set up for years so I just can't uninstall older modules

What should I do please ?

thanks

cyril

Dear

This is Pro module. I not see any order from you.

Please send your order details to ordasoft contact form

Regards
Andrew
OrdaSoft team

Hi,
pulsar is our subcontrator.
We bought the module with Order Number: 13480

thanks

Gerald
Neuronnexion

Hi

with the last module you sent us we get a 1064 error on each page with a module!

What can we do please ?

thanks

Please check

Your template/html/mod_booklibrary_authors_os_touchslider
folder.

may be there old version of slider layout, which have other settings

Regards
Andrew
Ordasoft team

Hi
We don't use /mod_booklibrary_authors_os_touchslider but /mod_booklibrary_os_touchslider

but your message gave me the hint the problem could come from an override of mod_booklibrary_os_touchslider

deleting the template/html/mod_booklibrary_os_touchslider folder resolved the issue!

Thanks

cyril