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Missing star rating

paratabeutler (User)
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Missing star rating 7 Years, 3 Months ago
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Hello,

Following the migration of my website the evaluation stars disappeared. I can not solve this problem.

Thank you for avence.



before


after
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Last Edit: 2016/12/07 07:59 By paratabeutler.
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admin (Admin)
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Re:Missing star rating 7 Years, 3 Months ago
Karma: 101  
Hello,

As me seem errors with CSS

In Browser, please press F12 and check "Networks" tab, Is all CSS files found without errors ?

Thanks,
OrdaSoft team
Andrew
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paratabeutler (User)
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Re:Missing star rating 7 Years, 3 Months ago
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Hello,

All CSS files are found OK!

But here is an error message in console :

"150-recettes-de-superaliments?tab=getmybooksTab&is_show_data=1:973 Uncaught TypeError: jQuerBook(...).raty is not a function(…)(anonymous function) @ 150-recettes-de-superaliments?tab=getmybooksTab&is_show_data=1:973f @ jQuerBook-1.2.6.js:738fireWith @ jQuerBook-1.2.6.js:781ready @ jQuerBook-1.2.6.js:552xt @ jQuerBook-1.2.6.js:463"

"Raty" function is linked to the issue of the rating stars not showing.

Any ideas?
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admin (Admin)
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Re:Missing star rating 7 Years, 3 Months ago
Karma: 101  
Hello

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce

Site Admin

username
password

FTP

FTP host

FTP username

FTP password

Thanks,
Andrew
OrdaSoft team.
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paratabeutler (User)
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Re:Missing star rating 7 Years, 2 Months ago
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Hello,

Following the request for connection information on my site, have you solved my problem?

Thank you
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admin (Admin)
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Re:Missing star rating 7 Years, 2 Months ago
Karma: 101  
We will try resolve it

Thanks,
Andrew
OrdaSoft team
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