OrdaSoft forum
Welcome, Guest
Please Login or Register.    Lost Password?
BookLibrary Wishlist
Go to bottom Favoured: 0
TOPIC: Missing star rating
paratabeutler (User)
Fresh Boarder
Posts: 4
graphgraph
User Offline Click here to see the profile of this user
Missing star rating 5 Years, 5 Months ago
Karma: 0  
Hello,

Following the migration of my website the evaluation stars disappeared. I can not solve this problem.

Thank you for avence.



before


after
Logged Logged
Last Edit: 2016/12/07 07:59 By paratabeutler.
The administrator has disabled public write access.
admin (Admin)
Admin
Posts: 7681
graph
User Offline Click here to see the profile of this user
Re:Missing star rating 5 Years, 5 Months ago
Karma: 93  
Hello,

As me seem errors with CSS

In Browser, please press F12 and check "Networks" tab, Is all CSS files found without errors ?

Thanks,
OrdaSoft team
Andrew
Logged Logged
The administrator has disabled public write access.
paratabeutler (User)
Fresh Boarder
Posts: 4
graphgraph
User Offline Click here to see the profile of this user
Re:Missing star rating 5 Years, 5 Months ago
Karma: 0  
Hello,

All CSS files are found OK!

But here is an error message in console :

"150-recettes-de-superaliments?tab=getmybooksTab&is_show_data=1:973 Uncaught TypeError: jQuerBook(...).raty is not a function(…)(anonymous function) @ 150-recettes-de-superaliments?tab=getmybooksTab&is_show_data=1:973f @ jQuerBook-1.2.6.js:738fireWith @ jQuerBook-1.2.6.js:781ready @ jQuerBook-1.2.6.js:552xt @ jQuerBook-1.2.6.js:463"

"Raty" function is linked to the issue of the rating stars not showing.

Any ideas?
Logged Logged
The administrator has disabled public write access.
admin (Admin)
Admin
Posts: 7681
graph
User Offline Click here to see the profile of this user
Re:Missing star rating 5 Years, 5 Months ago
Karma: 93  
Hello

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce

Site Admin

username
password

FTP

FTP host

FTP username

FTP password

Thanks,
Andrew
OrdaSoft team.
Logged Logged
The administrator has disabled public write access.
paratabeutler (User)
Fresh Boarder
Posts: 4
graphgraph
User Offline Click here to see the profile of this user
Re:Missing star rating 5 Years, 4 Months ago
Karma: 0  
Hello,

Following the request for connection information on my site, have you solved my problem?

Thank you
Logged Logged
The administrator has disabled public write access.
admin (Admin)
Admin
Posts: 7681
graph
User Offline Click here to see the profile of this user
Re:Missing star rating 5 Years, 4 Months ago
Karma: 93  
We will try resolve it

Thanks,
Andrew
OrdaSoft team
Logged Logged
The administrator has disabled public write access.
Go to top