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Not Able to Download Purchased Extension Product (0 viewing) 
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TOPIC: Not Able to Download Purchased Extension Product
HDEAA (User)
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Not Able to Download Purchased Extension Product 7 Years, 11 Months ago
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I'm not sure why but my last message did not show. I had uploaded a file to show you a screenshot of what we see when trying to download the purchased BookLibraryPRO.

We followed your instructions as outlined, in the previous message.

Please see the enclosed screenshot to see that there are no download links for the product we purchased.

Do we have to purchase the membership as well as the product in order to download the product?
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Taras (User)
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Re:Not Able to Download Purchased Extension Product 7 Years, 11 Months ago
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Hello,

Following our documentation

ordasoft.com/News/Joomla-Tutorials/how-t...oomla-templates.html

Thanks,
OrdaSoft team
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HDEAA (User)
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Re:Not Able to Download Purchased Extension Product 7 Years, 11 Months ago
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Hi Pro Library is not showing in the download area after I've followed your directions and I've sent a few emails to support without a response since July 23rd - that is when I purchased it. Pls help me get what I paid for. Thanks My login is HDEAA and email info@hdeaa.com
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Taras (User)
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Re:Not Able to Download Purchased Extension Product 7 Years, 11 Months ago
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Hello,

We sent you a link to download on your mail.

Thanks,
OrdaSoft team.
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HDEAA (User)
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Re:Not Able to Download Purchased Extension Product 7 Years, 11 Months ago
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I ever received the link in my email or junk mail. I would like to start using this system, it's been over a week since paid for this product. Thank you
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Taras (User)
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Re:Not Able to Download Purchased Extension Product 7 Years, 11 Months ago
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Hello,

We sent link to info@hdeaa.com. Write us your address and we'll send you a link.

Thanks,
OrdaSoft team.
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