Hello,
Try to installed the jQuery Easy plugin and enabled it, if you will have problems Give us please, FTP and admin access and we will fix problem. FTP and admin access You can send to our contact form.
ordasoft.com/About-us/OrdaSoft.html
Joomla Admin
username
password
FTP
FTP host
FTP username
FTP password
If you have other questions, please ask.
Thanks,
Taras
OrdaSoft team