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Error! Failed to load external entity

#31288
ijmothep (Visitor)
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Error! Failed to load external entity 6 Years, 11 Months ago
Karma: 0  
Hi,

I installed the os Gallery on my jommla today. The Installation process was successfull, but if i go to components - os Gallery i get the following error message. How can i fix the Problem.

Warnung
Fehler beim Laden der XML-Datei
www.xxxxxxxxxxxxxxx.de/administrator//co...allery/osgallery.xml
failed to load external entity "www.xxxxxxxxxxxxxxxxx.de/administrator//.../osgallery.xml"
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Last Edit: 2017/05/01 17:46 By .
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#31302
RomanD (User)
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Posts: 471
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Gender: Male OrdaSoft
Re:Error! Failed to load external entity 6 Years, 11 Months ago
Karma: 3  
Hello,

Could you give us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Detail description: How reproduce

Site Admin

username
password

FTP

FTP host

FTP username

FTP password

Thanks,
Roman
OrdaSoft team
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