Joomla Gallery Support

Hi,
I have Joomla 3.81 running and just installed OS Gallery Pro. When I go to Components-OS Gallery I get this strange page - see attached Image.
Can anyone help out?
Thanks, HannesP

Dear Johann Piber

Do you continue see this this error ?

In this place we have check for new version exist, and for you there some error with version number check

Regards
Andrew
OrdaSoft team

Hi,

yes, it hase not changed - I have reinstalled and the Problem is still here. I have tried to add a new category but this does not work either and I get error messages there too ...

I did not get an error message when installing - everything was OK.

I have attached the error messages below.

HannesP

Error Message:
Warning: simplexml_load_string(): Entity: line 118: parser error : Opening and ending tag mismatch: meta line 4 and head in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): ^ in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 118: parser error : AttValue: " or ' expected in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): ^ in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 118: parser error : attributes construct error in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): ^ in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 118: parser error : Couldn't find end of Start Tag body line 118 in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): ^ in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 136: parser error : Opening and ending tag mismatch: br line 135 and div in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string():
in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): ^ in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 143: parser error : Opening and ending tag mismatch: hr line 138 and body in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): ^ in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 143: parser error : Opening and ending tag mismatch: div line 125 and html in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): ^ in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 144: parser error : Premature end of data in tag hr line 123 in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 144: parser error : Premature end of data in tag meta line 3 in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 144: parser error : Premature end of data in tag head line 2 in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43 Warning: simplexml_load_string(): Entity: line 144: parser error : Premature end of data in tag html line 2 in /home/.sites/972/site2545907/web/administrator/components/com_osgallery/helpers/osGalleryHelperAdmin.php on line 43

Hello


Could you give to us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website.

Detail description: How reproduce error

Site Admin

username
password

FTP

FTP host
FTP username
FTP password


Thanks,
Andrew
OrdaSoft team.

OK, mail sent.

To reproduce the error just go to Components ... OS Gallery. Then also try to Add a category etc

We replied to you by email