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New category problems

geesyman (User)
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New category problems 6 Years, 7 Months ago
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If I create a NEW category and rename, that category is already populated with the images of the previous category. The page is not empty, so I am not able to drag new images that a newly created category.

By clicking and trying to save and close the component for a few minutes, I'm able to get a clean category ready to import the new images.

I've only just installed a few hours ago and finding this very frustrating. Any help would be appreciated. My impression is that it's a bug.

Joomla v3.8.2
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admin (Admin)
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Re:New category problems 6 Years, 6 Months ago
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Hello


Could you give to us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Admin

username
password

FTP

FTP host
FTP username
FTP password

Thanks,
Andrew
OrdaSoft team.
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geesyman (User)
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Re:New category problems 6 Years, 6 Months ago
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I have found a rather clumsy work-around and I hope a future update will fix this issue. Here is my work-around:

1. Create and name a new Category (problem for me....it will contain all the images from previously selected category and not be selectable)

2. Drag a new image into ANY OTHER existing category

3. Save and Close the Gallery

4. Re-open the same Gallery, select that new (problem) category just created and named. It will now be selectable and empty of images - new images may be dragged now mysteriously into it

5. Save and Close the Gallery
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Last Edit: 2017/11/28 06:25 By geesyman.
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admin (Admin)
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Re:New category problems 6 Years, 6 Months ago
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Dear

I am sorry, we can't reproduce this

Regards
Andrew
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geesyman (User)
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Re:New category problems 6 Years, 6 Months ago
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Thanks for your efforts and the prompt response. I have a work around for the time being:

1. Create and name a new Category (problem for me....it will contain all the images from previously selected category and not be selectable)

2. Drag a new image into ANY OTHER existing category

3. Save and Close the Gallery

4. Re-open the same Gallery, select that new (problem) category just created and named. It will now be selectable and empty of images - new images may be dragged now mysteriously into it

5. Save and Close the Gallery
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admin (Admin)
Admin
Posts: 8272
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User Offline Click here to see the profile of this user
Re:New category problems 6 Years, 6 Months ago
Karma: 101  
Hello


Could you give to us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Admin

username
password

FTP

FTP host
FTP username
FTP password



Thanks,
Andrew
OrdaSoft team.
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