Joomla Gallery Support

Hi, my site uses a joomlart template and runs on joomla 4.0.2. I have installed the component without any problems but it seems that no changes to the gallery settings are taking effect. The only possible view is the one with all the thumbnails attached, with no space between them and 4 columns. The fancy box, the animations, the watermark do not work.
Can you help me please?

Hi

First of all you need turn off cache and check again
Please in joomla admin menu: System->"global configuration"->System, turn cache to off
in joomla admin menu: System->Manage->Plugins, turn off all cache plugins and all optimization plugins
in joomla admin menu: System->Maintenance->Clear Cache - Clear all cache

In Browser for refresh cache press: Ctrl + F5
In Browser(chrome), please press F12, select tab "Network" and there select "Disable cache" checkbox, reload page
_____________

If this not help.
Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How to reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
Andrew
OrdaSoft team.
P.S. Please do site backup 2 times per month