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Joomla Gallery Support
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TOPIC: thumbnail nothing displayed
Phil (User)
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thumbnail nothing displayed 8 Months, 2 Weeks ago
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Hello,

I installed the free version of the os gallery component to test. I have a problem on the front end, the thumbnails are not displayed, and instead I have the name of the image. If I click on the name of the image I have the image displayed in large size.

I have searched but I can't find where this is coming from.

Thank you in advance for your help.
Best regards,
Phil


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Last Edit: 2022/03/12 10:20 By Phil.
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admin (Admin)
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Re:thumbnail nothing displayed 8 Months, 2 Weeks ago
Karma: 96  
Hello

Ordinary - this mean: some JavaScript error

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password

Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month
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mikevanoostende (User)
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Re:thumbnail nothing displayed 7 Months, 1 Week ago
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Hi,

I have the same issue.. what is the solution ?
I'll sent you a message.
thx, Mike
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admin (Admin)
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Re:thumbnail nothing displayed 7 Months, 1 Week ago
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we replied to you by email

Regards
OrdaSoft team
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eugenystrigulin (User)
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Re:thumbnail nothing displayed 4 Months, 1 Week ago
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Have same problem after ungrade/ replace old version all OK
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admin (Admin)
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Re:thumbnail nothing displayed 4 Months, 1 Week ago
Karma: 96  
You need refresh your site cache.

if this not help:

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

Regards
OrdaSoft team
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