Joomla Gallery Support

Hi,

I use the free version of OS Gallery for a long time and it works fine. I don´t know what happened, but now the single gallery doesn´t load anymore and a html code appears.

wanderverein-michelsberg.de/wanderung-willrodaer-forst.html

Have you got an idea, what could happen?

Thanx for any help!

Anja

Hello. Please check if you have changed our component files. We can see the error that appears. The places marked in red in the screenshot are unnecessary. This part of the code is in the file "your-site/components/com_osgallery/views/defaultTabs/tmpl/default.php" on line 284. Or update your gallery by downloading a new version from our website. There may also be conflicts with other extensions for Joomla. If you have installed recently any extensions, please disable them.

Thank you for your answer. I didn´t install an other component. I only do an backup with akeeba and tried some changes for responsibility view.

Now I install the newest version of OrdaSoft Joomla Gallery, but nothing changes.

At last I downloaded the default.php but can´t find the line you marked.

There is also an extra gallery on page wanderverein-michelsberg.de/der-verein/vereinshaus.html and this still works.

I sent you an screenshot of the installated files of OS Gallery, perhaps it helps...

Hello


Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password

Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month this help to you forecast and fix very many errors

I sent you the forum mail...

Hello

The problem in "System - RokBooster plugin" -
Increase the speed of your site by enabling the RokBooster plug-in. This advanced extension will compress and combine your CSS and JavaScript into as few files as possible. RokBooster can dramatically reduce the number of HTTP calls a browser has to make, and sending those compressed files GZipped means your pages will load faster with less load on your server.
As result - it some time kill JavaScript from other joomla extensions.
Exactly do other Joomla optimization plugins.

We added the page with OrdaSoft Joomla gallery - to exception list in that plugin

Regards
OrdaSoft team