Joomla Gallery Support

Hi, after the latest update all the thumbnails of the galleries I created are gone, I can only see a white frame like the attached image, if I click on it the fancybox appears correctly and I can see the image.

If I browse with my mobile instead of the white frame I see the link to the Jpg/png.

Can you please help me understand how to make it work again?

I'm running joomla 3.10.

Thanks

Hello

Please clean your site cache and turn off any website optimizations plugins and scripts.

If this not help:
Could you give to us
full FTP and supper admin access

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month, it will save you a lot of problems in the future.