You have an incorrect picture.
1) It takes a lot of space. It is desirable to use the pictures on the website, which are small for faster downloads. You can use any online service to reduce the image size.
2) It has a vertical orientation. On the site, it is desirable to use a horizontal image to display correctly.
3) This behavior is not our fault, this is the problem PHP.
Try to download the attached compressed image with/without crop.
Thanks,
RomanD
OrdaSoft team