Joomla Social Comments and Sharing

I recently noticed that if I clear the cache on my site it removes any likes and shares that were already on pages...

Is it supposed to do that?

Is there a way to not let it do that?

Thanks

Adina

Hello.

What social networks have this problem?

Which version are you using? Free or professional?

Which layout do you use?

Thanks,
RomanD
OrdaSoft team.

What social networks have this problem?

I know for sure Facebook and Google+


Which version are you using? Free or professional?

Free


Which layout do you use?

Default - I'm assuming you are referring to the option under the Advanced tab

Hello,

We can not repeat this problem.

Please download from our website and install the latest version of the module.

If the problem continues:

Could you give us
full FTP and admin access
and then we can say more about your problem, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form


Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
RomanD
OrdaSoft team.