Hi Michiel,
Please check:
- Pro version work for you, yes, you may be not use it features
- Your refund time expired long time ago , Please check our
term and conditions
Please check: you use free version OrdaSoft
website translate tool , and it work for you good.
For refund we will ask:
- or remove bad review from joomla.org or please write excellent review
- also you will need remove Pro version from your site and install free.
It is Ok ?
Regards
Andrew
OrdaSoft team