Joomla Translate module support

Hi,

With my user have been buy Sef Translate PRO 2.1.4 extension.
I followed all your backed instructions and nothing works.

The component is set up correctly, the module is also set up and published.
No error but no module displayed. Only the module title, if I set it up to be shown.

Also, for pro version you sad in your documentation for the module that:

3. Goto setting SEF Translate module.

3.1 Set method translate for you site, when user click to flag or check language on select on you site.
If select Jquery then when user select translate you site automatic translate with out redirect.
If select Redirect then when user select translate start redirect and open you page on select language.
If you use redirect method translate and cache page that when user is authentication's on Joomla him page not save on cache and method translate switch to Jquery. This functional for security users data.
3.2 Select language flags which to need for view on frontend.
3.3 Select language which to need view on frontend in drop-down menu. If you do not select a language, you will not see the drop down menu.
3.4 Please set option "Use SEF" That option need for corect define URL for translate when you use "Redirect". If you use on self site SEF for URLs - please set to YES, if not use - please set to NO

3.4 Please check option "Hide module sef" If you set it to YES - when user login on your site, Module for Sef translate - will hide for him (That need for safe translate quota)

The items 3.3 and 3.4 are not visible. Why?!?

I think I have the component for J 2.5 version. From where can I download the component version for Joomla 3?

Thank you.

Hello dear Peggy Li.
Please post screenshot with yore module settings.
Like this.


Sincerely team ordaSoft

Hi,

Thank you for your answer.
Please see my questions bellow regarding the item 3.4 from your module documentation:

Where can I find those options in the module settings?
Please set option "Use SEF"
and
Please check option "Hide module sef"

Are those related to your extension or to Joomla SEF configuration from Global Settings? This is not specified.

3.4 Please set option "Use SEF" That option need for corect define URL for translate when you use "Redirect". If you use on self site SEF for URLs - please set to YES, if not use - please set to NO

3.4 Please check option "Hide module sef" If you set it to YES - when user login on your site, Module for Sef translate - will hide for him (That need for safe translate quota)


Can you tell me from where I can download the extension again using my account from your website?
I need the extension for Joomla 3 . On Joomla 2.5 I installed and work. On Joomla 3 nothing appear.

Thank you.

Hi,

I found the problem.
You have a bug on you module.
When you install the module for Joomla 3 you must rename the file mod_seftranslate.php into mod_seftranslate_j3.php

Now is working.

Regards.

Hello,

Please check yours mail box

Thanks,
OrdaSoft team

hello we have many trouble on our website, we make a video to show you the trouble:

https://vimeo.com/56498801

content of the video below:

9-sef-translate-errors-from-ordateam-developers text
What is in bold are bugs!
Hi,
I want to show you that the component and module SEF Translate is configured following instructions and still not working.
I will go first to see the instructions.
Go to setting SEF Translate module.
Set method translate for you site, when user click to flag or check language on select on you site.
Select language flags which to need for view on frontend.
Please set option "Use SEF" appears in documentation but where is it?!?!
Please check option "Hide module sef" appears in documentation but where is it?
Go to setting SEF Translate component tab General.
I created a BING client id and they give me a secret key. So, are correct for sure. Also, I did tryied with Google and nothing works.

The Debug option is set to “Yes”, the translation doeas not work and the debug don’t return any message. Is used for something?!?!
I disabled the cache.
I wanted to clear the cache but ups! The error came! Another extension bug!
I disabled the maps.
The” htaccess” file contain the lines required in documentation.
Prove that is not working with Joomla SEF activated.
I will deactivate Joomla SEF to see what is happening.
No, the same. Is not working!