This has been a great addition to our website. I also appreciate the very prompt response on a couple of issues we were having that required the developers to modify some of the code. That has been great.
At this point, there are only two things I would hope for. One is that those who submit a review can go back and edit their own reviews. Sometimes they just make a simple mistake when the first create a review, and there is not possibility to even change that. Of course, they can notify me, but they cannot do it themselves.
The second is the ability to add "Read More" to a review. Some reviews might be quite long, so you would really have to scroll down to read the next review. Of there was a "Read more" option, a visitor could skim through the reviews quickly and then read longer ones if desired.