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VmError: Attention file tmpl has no extension

#16355
shoaibno (User)
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Re:vmError: Attention file tmpl has no extension 9 Years, 2 Months ago
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Hello Support.

I am working with the Eco Food template and getting the same Error.

I haven't touch any of the file except just installing the quick start and putting some Product Images.


vmError: Attention file tmpl has no extension and directory /hhh/xxx/public_html/templates/ordasofttemplate-ecofoodtemplate/html/com_virtuemart/virtuemart

vmError: Attention file tmpl has no extension and directory /hhh/xxx/public_html/templates/ordasofttemplate-ecofoodtemplate/html/com_virtuemart/cart

vmError: Attention file tmpl has no extension and directory /hhh/xxx/public_html/templates/ordasofttemplate-ecofoodtemplate/html/com_virtuemart/category


Another problem is, when i update the VM the template gets broken.

Help Needed in these two problems.
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Last Edit: 2015/09/15 15:03 By shoaibno.
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#16356
Taras (User)
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Re:vmError: Attention file tmpl has no extension 9 Years, 2 Months ago
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Hello,

Thank You for choosing us.

First, did not make any updates. We can guarantee work of template after update. You can use two versions of Food VirtueMart Template for Joomla 2.5 and Joomla 3.x (built on VirtueMart 3). But did not make any updates.

About vmError - it is connected with installation, try reinstall template and clear all (database and direction for images) and then try upload images again.

If you face any problems, please contact us through our contact form.
ordasoft.com/About-us/OrdaSoft.html


Thanks,
Taras
OrdaSoft team.
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#16379
shoaibno (User)
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Re:vmError: Attention file tmpl has no extension 9 Years, 2 Months ago
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Hello Taras.

Thanks for your reply.

You mean i should not update the site?
If Yes, how can i make sure my website is up to date and is secure?


I removed everything and re installed the template but the problem is still there.

Also what do you mean by "Direction of the Images"?


Thanks
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#16397
Taras (User)
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Re:vmError: Attention file tmpl has no extension 9 Years, 2 Months ago
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Hello

Give us please - link on website, FTP and admin access and our team will try find solution for You, FTP and admin access You can send to our contact form.
ordasoft.com/About-us/OrdaSoft.html

Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Taras
OrdaSoft team.
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#16516
shoaibno (User)
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Re:vmError: Attention file tmpl has no extension 9 Years, 1 Month ago
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Dear Taras.

I have sent you an email via your Contact Us form with all the details, please check.


Regards
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#16521
Taras (User)
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Re:vmError: Attention file tmpl has no extension 9 Years, 1 Month ago
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Ok, thank you. We will check.
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