OrdaSoft template Support

Thank you for your informations.

I have a subscription but i can't download the actual version of this template.
Can you tell me, where i can find this zip-file?

Next question:
How can i see my subscription-status?

TIA
Roland

Dear Roland,

All zips are presents in Joomla Templates Downloads (if you are Club member of course)
ordasoft.com/All-Download/OrdaSoft-Exten...b/View-category.html

If you subscribed for Joomla Standard and Developer membership you can download your templates there. You should log in first.

All you account details you can see in "Your Details" section.

subscription-status could see only admin of website.

Please, try download again If you face any problems, please contact us through our contact form and I will send you last zip file for Tool Store - Joomla VirtueMart template
ordasoft.com/About-us/OrdaSoft.html


Thanks,
Taras
OrdaSoft team.

Hello,

thank you for your answer.

I used the template from inside the zip-file you provided.
Now it was possible to upgrade my joomla to version 3.4.4 with this and the template is working.

But if i update any component from virtuemart the template wont work correctly.
What can i do to fix this problem?

Another question:
How can i add language support for german to this template?
Every time if i add another language, the template is displayed incorrect because the category-list on the left side not appears.

What can i do to add german language without any errors?
Is it necessary to edit some files of the template?

Thanks in advance
Roland

Dear Roland,,


As I said before - We do not recommended make upgrade of our Joomla Virtuemart Templates, because they have some custom HTML, and it can influence for it work. For example , destroy design.
Please, use default settings and do not make update of Joomla and Virtuemart.

Now, need check - what is the reason, maybe in your action, maybe in our template. So, for good work of template we do not recommended make upgrades .
Give us please - link on website, FTP and admin access and our team will try find solution for You, FTP and admin access You can send to our contact form.
ordasoft.com/About-us/OrdaSoft.html

Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password
2) As VirtueMart is a Joomla component you should also install the Joomla language pack. You can check the detailed tutorial on how to install Joomla language pack. As soon as the Joomla language pack is installed you can proceed with the VirtueMart language installation.

More details:
virtuemart.net/community/translations/virtuemart/de-DE

Thanks,
Taras
OrdaSoft team.