OrdaSoft template Support

Hi there,

My social link buttons are not working on the free template I got from you.
Please advise on how do I get them operational.

Thanks Mirrie

Hello

Please give more details

My social link buttons
How you created so links ?

which exactly links not work ?

How I may reproduce this

Regards
Andrew
OrdaSoft team

Hi there,

I am using your shoe-store template.
See in my footer of my site: www.kokamo.co.za

The share buttons come with your template however they are not working.
How do I edit them to get them working.

Thanks Mirrie

Dear

I on your site see only 2 buttons
1. To facebook
2. To instagram
and both work for me.

We also have Joomla social comments and sharing module ordasoft.com/joomla-social-comments-and-sharing-module.html

may be for your site installed this module and it not work ?!
If your reply : YES

Could you give to us
full FTP and admin access
and our team will try to find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password

Thanks,
Andrew
OrdaSoft team.
P.S. Please do site backup 2 times per month