OrdaSoft template Support

I get a 404 page not found error when adding VM-Featured products module to any position in the Ecofood template.
I am using Joomla! 3.9.18 - VirtueMart 3.6.10 - Ecofood 2.5.0

Hello

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month