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No Downloadlink after payment

rosenblum (User)
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No Downloadlink after payment 11 Years, 2 Months ago
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i orderes yesterday, payed by paypal, i received a mail with download link but the link is broken. I ask per email, i wrote via paypal and now i try on this way.

Error: Sorry, but the requested file wasn't found. Possible Cause: Wrong path

How can i get my payed Site ?

And also i downloaded a free template just to try how it works, and also not working.

this is what i get: as-realestate.com/AS/real_estate/ no picture, no menue no nothing´. But it should be a 5 min Side.

do i get help now ?
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Last Edit: 2013/01/05 16:26 By rosenblum.
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admin (Admin)
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Re:No Downloadlink after payment 11 Years, 2 Months ago
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Hello,

I resent to you email with real estate template download link, Please check yours mail box.

For install free version, do you use quick start package ? Please try that again,

If that not help, please send to us FTP access top yours site, please give to as Database access and we will install that self.
Yours account details you may send with help OrdaSoft support form

Thanks,
OrdaSoft team
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rosenblum (User)
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Re:No Downloadlink after payment 11 Years, 2 Months ago
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I send You all with my ftp and server Passwords. But nothing happen. I can´t install the extansion.
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admin (Admin)
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Re:No Downloadlink after payment 11 Years, 2 Months ago
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Hello,

You no need install Joomla site. Ours template already has Joomla Quick start package.
You need unzip ours template to any folder on yours site
At place where you plan have site
as example to folder joomla_25
there are you will see file kickstart.php
you will need type in yours browser:
http://{yours site}/joomla_25/kickstart.php
after that you will see step by step site wizard
where you will need type database access, admin user details

Thanks,
OrdaSoft team
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