Joomla Translate component support

hi there
you were brilliantly helpful on a Joomla 4 website with SEF translate not working. I just installed it on a website with Joomla 3 but it also does not work.
It appears but when flag clicked - does not do anything
Any ideas?
www.connectfibra.com
Thanks

Hello

for me OrdaSoft Free Joomla translate works good

I on your site see only "Error".

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How to reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password

Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month

Hi
site has been updated .3.10.5 and I emailed you the logins before the weekend.. are you able to fix this please?

Please resend your site access, we not see them.

Please recheck this post:
ordasoft.com/Forum/Joomla-Translate-comp...tor-error.html#45876
Please turn off all cache and optimization plugins

Regards
OrdaSoft team

same here
also getting a message when saving setting
Your license need active

Hello

Thank you for choosing our product.

Below more info how activate product:
ordasoft.com/News/Joomla-Tutorials/produ...ion-of-ordasoft.html

If you would like any further information or you have some errors, please do not hesitate to contact us too.

Best Wishes,
OrdaSoft team