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Number of cars (category view) not refreshed (0 viewing) 
VehicleManager component support
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TOPIC: Number of cars (category view) not refreshed
#37884
Murribunda (User)
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Number of cars (category view) not refreshed 10 Months, 2 Weeks ago Karma: 0  
Hi,

The displayed number of cars (in category view) does not correspond with the actual number of cars displayed.

In attached screenshot you can see that there should be 20 hatchbacks and 4 SUV's but actually there are only 8 hatchbacks and 1 SUV actively displayed when you look into the categories.

Is there a way to solve this?

Thanks.
 
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#37938
admin (Admin)
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Re:Number of cars (category view) not refreshed 10 Months, 2 Weeks ago Karma: 70  
Hello

To me difficult reply why you see this
Could you give to us
full FTP and admin access , FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

Link on website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password

Thanks,
Andrew
OrdaSoft team.
P.S. Please do site backup 2 times per month
 
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#37967
Murribunda (User)
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Re:Number of cars (category view) not refreshed 10 Months, 2 Weeks ago Karma: 0  
Hi Andrew,

Thanks for your efforts but it is clear to me now.

The shown amount of cars in category view (Hatchbacks, 20 pieces in this case) are also INCLUDING the cars which are NOT published (and/or approved) in Vehicle manager back-end.
I have left them there so they can be easily copied and modified to similar cars in the future, but they are added into the count of category view (while not used/active).

This may be a bit misleading, because people expect to see 20 hatchbacks, but there are only 8 active (the other 12 are not activated).

Is there a way you can solve this?

Thanks.
 
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#37990
admin (Admin)
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Re:Number of cars (category view) not refreshed 10 Months, 1 Week ago Karma: 70  
We need access because for me this works correctly
So we need understand where error.

Regards
Andrew
 
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#37994
Murribunda (User)
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Re:Number of cars (category view) not refreshed 10 Months, 1 Week ago Karma: 0  
There is no error, it's just strange that when you think there are 20 cars in a category and you visit that page, that there are only 8 cars (because the ones that are deactivated in the backend, are also in that 20...)

It would be nice to see that the published number of vehicles (8 hatchbacks in my example, but it says 20 because it also counts the deactivated ones) corresponds with the actual amount, that's all.

Or is there a possibility to NOT show the number of cars in each category?
 
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#38019
admin (Admin)
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Re:Number of cars (category view) not refreshed 10 Months, 1 Week ago Karma: 70  
You must see number cars which real published

Because this I asked access form you

Regards
 
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