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No Download email received

jussi (User)
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No Download email received 3 Years, 2 Months ago
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Hi,
I have not received the download email for my order #163106169. I have now added ordasoft.com domain to our Microsoft Exchange whitelist. Can you try to send again to jussi@xxxxxxxxxxxx.com.au, alternatively you can send the link to jussi.xxxxxxxxxxxxxxx@icloud.com

cheers
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Last Edit: 2021/09/22 16:28 By admin.
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admin (Admin)
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Re:No Download email received 3 Years, 2 Months ago
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Hi,

We will changed your email account to jussi.vaaXXXX@icloud.com and resent to you download links

Please recheck your mail server we receive next email from it:
Below we replace your real email to: jussi@xxxxxxxxxxx.com.au
Please show this to your host provider.


error report:

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 24 hours on the queue on all.ordasoft.com.

The message identifier is: 1mSCTG-0004cR-Si
The date of the message is: Mon, 20 Sep 2021 09:08:05 +0300
The subject of the message is: Re: OrdaSoft: Vehicle Manager download email order #163106169

The address to which the message has not yet been delivered is:

jussi@xxxxxxxxxxxxxxx.com.au
Delay reason: H=auto.in.tmes-anz.trendmicro.com [13.238.202.140]:
SMTP error from remote mail server after RCPT TO:<jussi@xxxxxxxxxxx.com.au>:
450 4.7.1 <jussi@

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you
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Last Edit: 2021/09/23 05:41 By admin.
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jussi (User)
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Re:No Download email received 3 Years, 2 Months ago
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Hi,
Download emails have now come through to both emails. Thank-you very much.
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admin (Admin)
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Re:No Download email received 3 Years, 2 Months ago
Karma: 102  
You are welcome,

If you will have any errors or questions please not hesitate contact to us

REgards
Ordasoft team
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