OrdaSoft forum
Welcome, Guest
Please Login or Register.    Lost Password?
HELP- Pro version completely stopped working (0 viewing) 

BookLibary Component Support

Go to bottom Favoured: 0

HELP- Pro version completely stopped working

davidwkerr (User)
Junior Boarder
Posts: 21
graphgraph
User Offline Click here to see the profile of this user
Re:HELP- Pro version completely stopped working 5 Years, 8 Months ago
Karma: 0  
Good news. I installed the latest component on my backup site and all is well again.

I then installed it on the live site and after clearing browser cache, that is fixed too.

I investigated the actual problem a little further and discovered that the Component was relying on a Joomla toolbar PHP file that is no longer in the system includes. That's why it would no longer work with recent Joomla versions (3.9.2, 3.9.3, 3.9.4).

I verified offline that the component works fine now with 3.9.2, 3.9.3, 3.9.4 and on our live site it is working with 3.9.4.

Regards,
David
Logged Logged
The administrator has disabled public write access.
admin (Admin)
Admin
Posts: 8366
graph
User Offline Click here to see the profile of this user
Re:HELP- Pro version completely stopped working 5 Years, 8 Months ago
Karma: 102  
Hello

If you would like any further information or you have some errors, please do not hesitate to contact us.

Sincerely Yours
Andrew
OrdaSoft team
Logged Logged
The administrator has disabled public write access.
davidwkerr (User)
Junior Boarder
Posts: 21
graphgraph
User Offline Click here to see the profile of this user
Re:HELP- Pro version completely stopped working 5 Years, 8 Months ago
Karma: 0  
All is good thank you.

Best Regards,
David
Logged Logged
The administrator has disabled public write access.
davidwkerr (User)
Junior Boarder
Posts: 21
graphgraph
User Offline Click here to see the profile of this user
Re:HELP- Pro version completely stopped working 5 Years, 6 Months ago
Karma: 0  
You should start a new thread.

BookLibrary Pro is quite "fussy" about the revision of Joomla. In other words, it needs to be updated relatively often when there are underlying Joomla changes.

Support by Ordasoft for finding these things is good.

At least that is my experience over quite a few years of usage.

Regards,
David
Logged Logged
The administrator has disabled public write access.
admin (Admin)
Admin
Posts: 8366
graph
User Offline Click here to see the profile of this user
Re:HELP- Pro version completely stopped working 5 Years, 6 Months ago
Karma: 102  
Hi David

I am sorry, these was spam.

Regards
Andrew
OrdaSoft team
Logged Logged
The administrator has disabled public write access.
Go to top
»