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HELP- Pro version completely stopped working (0 viewing) 
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TOPIC: HELP- Pro version completely stopped working
#40752
davidwkerr (User)
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Posts: 20
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Re:HELP- Pro version completely stopped working 1 Week, 6 Days ago Karma: 0  
Good news. I installed the latest component on my backup site and all is well again.

I then installed it on the live site and after clearing browser cache, that is fixed too.

I investigated the actual problem a little further and discovered that the Component was relying on a Joomla toolbar PHP file that is no longer in the system includes. That's why it would no longer work with recent Joomla versions (3.9.2, 3.9.3, 3.9.4).

I verified offline that the component works fine now with 3.9.2, 3.9.3, 3.9.4 and on our live site it is working with 3.9.4.

Regards,
David
 
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#40754
admin (Admin)
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Re:HELP- Pro version completely stopped working 1 Week, 5 Days ago Karma: 70  
Hello

If you would like any further information or you have some errors, please do not hesitate to contact us.

Sincerely Yours
Andrew
OrdaSoft team
 
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#40758
davidwkerr (User)
Junior Boarder
Posts: 20
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Re:HELP- Pro version completely stopped working 1 Week, 5 Days ago Karma: 0  
All is good thank you.

Best Regards,
David
 
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