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HELP- Pro version completely stopped working (0 viewing) 
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TOPIC: HELP- Pro version completely stopped working
#40752
davidwkerr (User)
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Re:HELP- Pro version completely stopped working 8 Months, 1 Week ago Karma: 0  
Good news. I installed the latest component on my backup site and all is well again.

I then installed it on the live site and after clearing browser cache, that is fixed too.

I investigated the actual problem a little further and discovered that the Component was relying on a Joomla toolbar PHP file that is no longer in the system includes. That's why it would no longer work with recent Joomla versions (3.9.2, 3.9.3, 3.9.4).

I verified offline that the component works fine now with 3.9.2, 3.9.3, 3.9.4 and on our live site it is working with 3.9.4.

Regards,
David
 
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#40754
admin (Admin)
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Re:HELP- Pro version completely stopped working 8 Months, 1 Week ago Karma: 76  
Hello

If you would like any further information or you have some errors, please do not hesitate to contact us.

Sincerely Yours
Andrew
OrdaSoft team
 
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#40758
davidwkerr (User)
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Re:HELP- Pro version completely stopped working 8 Months, 1 Week ago Karma: 0  
All is good thank you.

Best Regards,
David
 
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#41387
davidwkerr (User)
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Re:HELP- Pro version completely stopped working 5 Months, 3 Weeks ago Karma: 0  
You should start a new thread.

BookLibrary Pro is quite "fussy" about the revision of Joomla. In other words, it needs to be updated relatively often when there are underlying Joomla changes.

Support by Ordasoft for finding these things is good.

At least that is my experience over quite a few years of usage.

Regards,
David
 
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#41392
admin (Admin)
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Re:HELP- Pro version completely stopped working 5 Months, 3 Weeks ago Karma: 76  
Hi David

I am sorry, these was spam.

Regards
Andrew
OrdaSoft team
 
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