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Joomla Gallery Support

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offer1 (User)
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Upload faile 4 Months, 4 Weeks ago
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Hi, just bought your gallery component and installed it locally on my pc.
Now I created a gallery and tried to upload pictures, but it always says "upload failed". If I try to repeat it, nothing is happening.
Thanks for support.
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admin (Admin)
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Re:Upload faile 4 Months, 4 Weeks ago
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Hello

Main our products ask activation, Please check:
ordasoft.com/News/Joomla-Tutorials/produ...ion-of-ordasoft.html

Impossible understand where error without access to your website. In 90% that missing some PHP extensions - or missing some in HTTP server configure.

1 Please turn on in Joomla Max errors report: May be you will see where error:
- Please in joomla admin menu: System->"global configuration->Server: "Error Reporting" - turn to "Maximum"
- Please in joomla admin menu: System->"global configuration"-> System -> Debug Settings ->YES

2 Please check your HTTP server: "Error log file"

3. Please move your gallery to any hostiong in web - and if error will continue exist:
Please send to us full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
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