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Importing from old website

Ronlearn (User)
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Re:Importing from old website 4 Years, 6 Months ago
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Here4 is the reinstall screen shot
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admin (Admin)
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Re:Importing from old website 4 Years, 6 Months ago
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Hello ,

If you use Pro version of our component, You need activate it.

Below you may see how activate our product:
ordasoft.com/News/Joomla-Tutorials/produ...ion-of-ordasoft.html


If you would like any information or you have some errors, please
do not hesitate to contact us.

Best Regards,
OrdaSoft team
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Ronlearn (User)
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Re:Importing from old website 4 Years, 5 Months ago
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ok so I Activated and updated my new version and still no import or export.

Have a old pro version that works Fine

This one just doesn't do anything. Ask it to import and nothing. Export and nothing.

What could be wrong?

Should I uninstall and reinstall?

Thanks in advance for your help!
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admin (Admin)
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Re:Importing from old website 4 Years, 5 Months ago
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Hi

You need install Pro version without uninstall old

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
P.S. Please do site backup 2 times per month
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Ronlearn (User)
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Re:Importing from old website 4 Years, 5 Months ago
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Have sent you information requested pls reply
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admin (Admin)
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Re:Importing from old website 4 Years, 5 Months ago
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Hello

We replied to you by email

Please recheck access

Regards
OrdaSoft team
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