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Component does not update

gerardozamora1973 (User)
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Component does not update 4 Years, 1 Month ago
Karma: 2  
when upgrading from version 5.6.16 PRO Pro to 5.6.30

It seems to go through the process.

But it does not update!

It remains version 5.6.16 and indicates again that there is a current version.
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admin (Admin)
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Re:Component does not update 4 Years, 1 Month ago
Karma: 102  
Hello

Could you give to us
full FTP and supper admin access
and our team will find solution special for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

We need:

Link to website.

Detail description: How reproduce error. Step by step. Detail description: how we may reproduce this.

Site Super Admin:
username
password

FTP:
FTP host
FTP username
FTP password


Thanks,
OrdaSoft team.
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gerardozamora1973 (User)
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Re:Component does not update 4 Years, 1 Month ago
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For what information?

On previous occasions. They only send me by mail. The download link for the updated plugin.

It's just it!
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admin (Admin)
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Re:Component does not update 4 Years, 1 Month ago
Karma: 102  
Hi

I am sorry, I not understand is update work for you or not ?

If do not work - Please give access to your site.

Below you may see how activate and update our product:
ordasoft.com/News/Joomla-Tutorials/produ...ion-of-ordasoft.html


Best Regards,
OrdaSoft team
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