OrdaSoft forum
Welcome, Guest
Please Login or Register.    Lost Password?

Simple membership Component-Modules Support

Go to bottom Favoured: 0

Multiple bugs on this componen

Loneildo (User)
Fresh Boarder
Posts: 16
graphgraph
User Offline Click here to see the profile of this user
Multiple bugs on this componen 8 Years, 1 Month ago
Karma: 0  
Hello,

I have multiple problems with this component. Can you help me?

1. When any registred user paid for a subscription, he didn't get automatically the new statut. State stay on "pending".

2. This error when any user go to subscription page :

Please type correct email!!!!

For subscription renewal or upgrade to a new subscription,
enter your email and press continue:

Best regards.
Logged Logged
The administrator has disabled public write access.
Taras (User)
Platinum Boarder
Posts: 2857
graphgraph
User Offline Click here to see the profile of this user
Re:Multiple bugs on this componen 8 Years, 1 Month ago
Karma: 58  
Hello,

for first issue check Order/User history - DETAILS. In order you can get more information why payment is pending.

see attached image.

2) Check email of user, which he use for going to subscription page
Logged Logged
The administrator has disabled public write access.
Loneildo (User)
Fresh Boarder
Posts: 16
graphgraph
User Offline Click here to see the profile of this user
Re:Multiple bugs on this componen 8 Years, 1 Month ago
Karma: 0  
1. Maybe because i use sandbox mode?

2. Users emails are good but i have always this message.
Logged Logged
The administrator has disabled public write access.
Taras (User)
Platinum Boarder
Posts: 2857
graphgraph
User Offline Click here to see the profile of this user
Re:Multiple bugs on this componen 8 Years, 1 Month ago
Karma: 58  
Hello,

1) Could you clarify what do you mean by "sandbox mode"

2) What message did you get?

thanks
Logged Logged
The administrator has disabled public write access.
Loneildo (User)
Fresh Boarder
Posts: 16
graphgraph
User Offline Click here to see the profile of this user
Re:Multiple bugs on this componen 8 Years, 1 Month ago
Karma: 0  
1. Sandbox mode = Test mode

2. Please type correct email!!!!

For subscription renewal or upgrade to a new subscription,
enter your email and press continue:
Logged Logged
The administrator has disabled public write access.
Taras (User)
Platinum Boarder
Posts: 2857
graphgraph
User Offline Click here to see the profile of this user
Re:Multiple bugs on this componen 8 Years, 1 Month ago
Karma: 58  
Hello

Give us please - link on website, full FTP and admin access and describe in details how we can reproduce errors and our team will try find solution for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form

Link on website

Joomla Admin

username
password


FTP

FTP host

FTP username

FTP password

Thanks,
Taras
OrdaSoft team.
Logged Logged
The administrator has disabled public write access.
Go to top
»