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Help with edits/issues please

#11199
admin (Admin)
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Re:Help with edits/issues please 10 Years, 9 Months ago
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Hello,

That not problem from our component, we can't resolve that - that hoster problem !!

If email will work for site, but not work for our component - that will problem from component, and we will check where error.

But our component can't send email - if email not work for full host - please check that with your hoster first

Thanks,
ordasoft team
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#11208
emmabryce (User)
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Re:Help with edits/issues please 10 Years, 9 Months ago
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I've already told you - mail works fine for the website and contact form but not for the component!!!
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#11231
admin (Admin)
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Re:Help with edits/issues please 10 Years, 9 Months ago
Karma: 102  
sorry, miss understand

Please check your admin setting configure, if there are all configured,

Please send to us admin and FTP access to your site and full detail description how we can reproduce that error

Thanks,
OrdaSoft team
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#11262
emmabryce (User)
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Re:Help with edits/issues please 10 Years, 9 Months ago
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thank you, what is your email address as I have sent mail from your contact page, an error appears at the top and you haven't replied so I presume my mail is not coming through. I will email you via my actual account
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#11265
emmabryce (User)
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Re:Help with edits/issues please 10 Years, 9 Months ago
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still waiting for your actual email address, can't find it anywhere on the site
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#11283
admin (Admin)
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Re:Help with edits/issues please 10 Years, 9 Months ago
Karma: 102  
Hello,

Please all request send with help contact form, we process all emails - but some ask many time for check, debug errors

Thanks,
OrdaSoft team
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