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Multiple bugs on this componen
Multiple bugs on this componen 8 Years, 10 Months ago
Karma: 0
Hello,
I have multiple problems with this component. Can you help me?
1. When any registred user paid for a subscription, he didn't get automatically the new statut. State stay on "pending".
2. This error when any user go to subscription page :
Please type correct email!!!!
For subscription renewal or upgrade to a new subscription,
enter your email and press continue:
Best regards.
I have multiple problems with this component. Can you help me?
1. When any registred user paid for a subscription, he didn't get automatically the new statut. State stay on "pending".
2. This error when any user go to subscription page :
Please type correct email!!!!
For subscription renewal or upgrade to a new subscription,
enter your email and press continue:
Best regards.
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Re:Multiple bugs on this componen 8 Years, 10 Months ago
Karma: 58
Hello,
for first issue check Order/User history - DETAILS. In order you can get more information why payment is pending.
see attached image.
2) Check email of user, which he use for going to subscription page
for first issue check Order/User history - DETAILS. In order you can get more information why payment is pending.
see attached image.
2) Check email of user, which he use for going to subscription page
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Re:Multiple bugs on this componen 8 Years, 10 Months ago
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1. Maybe because i use sandbox mode?
2. Users emails are good but i have always this message.
2. Users emails are good but i have always this message.
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Re:Multiple bugs on this componen 8 Years, 10 Months ago
Karma: 58
Hello,
1) Could you clarify what do you mean by "sandbox mode"
2) What message did you get?
thanks
1) Could you clarify what do you mean by "sandbox mode"
2) What message did you get?
thanks
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Re:Multiple bugs on this componen 8 Years, 10 Months ago
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1. Sandbox mode = Test mode
2. Please type correct email!!!!
For subscription renewal or upgrade to a new subscription,
enter your email and press continue:
2. Please type correct email!!!!
For subscription renewal or upgrade to a new subscription,
enter your email and press continue:
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Re:Multiple bugs on this componen 8 Years, 10 Months ago
Karma: 58
Hello
Give us please - link on website, full FTP and admin access and describe in details how we can reproduce errors and our team will try find solution for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form
Link on website
Joomla Admin
username
password
FTP
FTP host
FTP username
FTP password
Thanks,
Taras
OrdaSoft team.
Give us please - link on website, full FTP and admin access and describe in details how we can reproduce errors and our team will try find solution for You, FTP and admin access You can send to our contact form.
ordasoft.com/contact-us-form
Link on website
Joomla Admin
username
password
FTP
FTP host
FTP username
FTP password
Thanks,
Taras
OrdaSoft team.
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